Airbus Helicopters in Marignane is looking for an IT Operations Specialist (M/F) within Embedded Software Development solutions contributing to the business of A/C safety (Avionics).
Safety & Reliability are key contributors to the final customer satisfaction and important drivers of design and architecture systems choices.
One of the mission of ET A/C safety business is to develop and integrate embedded software, and implement safety critical functionalities.
The team is involved in the development of in house solutions and is supporting the development of products developed by other entities, ensuring that the development processes follow the applicable guidelines for certification/qualification.
Reporting directly to the manager, she/he will support the Product Manager to deliver and deploys IT products and services with end-to-end accountability.
She/he will work closely to the business team in plateau mode, being the IM focal point for non-standard demand from this team.
Ensures the provisioning of new software packages and upgrades.
Ensures services are delivered in accordance with agreed customer requirements and that they continue to meet or exceed expectations.
Communicates improvement, updates and obsolescence management of products to the Product Manager.
Performs the ITIL based support processes that include incident, problem, change, configuration, and event management.
Follow the progress of business demands or incidents and perform the correct actions to involve the correct stakeholders.
Analyses console messages, diagnoses system failures and takes corrective action in order to ensure continuity of operations, escalating to other technical teams and vendors as needed.
Ensure that IT architecture is defined for existing applications
Lead small technical projects or framing study and support Business project Manager
Identifies and implements technologies and processes that improve the reliability, efficiency and availability of the systems environment.
Supports continuous improvement initiatives (Deliver generic and reusable development environment, Elaborate Cloud Based solutions, bring more agility and self-services for Projects)
Interface with other IM services teams.
Good knowledge of Windows and Linux workstations and servers
Experience on Continuous Development Integration tools (Jenkins/Artifactory, Marcel Impact/OG, APEX, ClearCase, Git, SVN) and Virtualization for Workstation, Network appreciated.
Great coordination capacity
Good team spirit and Customer orientation
Pugnacity and manage the pressure
High level of communication skills.
Willingness to discover technical aspects
Good English level