SOC Operations Manager (m/f) (H/F)

  • Entreprise : Airbus Defence and Space
  • Localisation : Paris - France - Ile-de-France
  • Fonction : SOC Operations Manager (m/f)
  • Type de contrat : Contrat à durée indéterminée (CDI)
  • Date de publication : 04-09-2021
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Description du poste



Who we are:



Airbus CyberSecurity is one of the most advanced sovereign cyber security players in Europe. Created in 2012, we are a fully owned subsidiary of Airbus Defence and Space and our ambition is to become a European and worldwide leader in Cyber Security.



Our mission? We protect governments, military organisations and critical national infrastructure from cyber threats. We provide a global cyber defence approach based on state-of-the-art trusted technologies that dynamically protects, detects and responds to cyber threats with a portfolio that includes managed security services, design and integration solutions, industrial control system offerings, encryption, key management and consultancy services.



We are over 900 cyber professionals based across France, Germany, the UK and Spain, each with a Security Operations Centre (SOC). We also operate in the Middle East and the United States.



To support our growth, we are currently looking for a SOC Operation Manager (m/f) based in Elancourt or Toulouse, France. Within our SOC team, you will ensure the coordination of the operational team. You will play a key role in leading analysis on security incidents detected by the team, prioritize and coordinate tasks and operations for the team.




What you will do with us:



As a SOC Operation Manager (m/f), your main tasks will be to ensure the service is delivered according to the SLA:




  • Ensure that incident are taken into account and address them within SLA frame,

  • Ensure that detection systems are healthy,

  • Ensure that incidents are taken account by the technical team and deal with customer communication if necessary.

  • Gather customer claims for the SOC, SDM. Ensure the follow-up and resolution by analysts

  • Take into account customer requests

    • Ensure the monitoring of the request

    • Plan the processing of the request with ad hoc stakeholders (admin, MRO, analysts, SDM, head of SOC)

    • Ensure delivery of the request



  • Contribute to continual improvement of templates, tickets incidents with SOC analysts

  • Ensure SOC processes application and continual improvement in collaboration with the head of SOC and SDM



  • Prepare « stories » for customers steering committees on incidents, CTI, IR, technical roadmap topics

  • Maintain an up-to-date understanding of the best practices and strategies used in cyber security and investigate emerging trends



You will also play an active role with our customers:




  • Participate in on demand meetings with customers as a technical referent

  • Provide recommendations or workarounds to the customer in order to reduce business impact

  • Contribute actively to the continuous improvement of the service (detection level, process, operational procedures, automation, reporting)

  • Support the customer in the remediation of incidents

  • Support the SOC manager in the reporting of activities




This position is submitted to regular working hours with on-call rotations and requires a French security clearance.




The skills we are looking for:



We are looking for candidates with the following skills and qualities:




  • Master's degree in the field of Computer Science, IT, Engineering, or equivalent

  • +3 years of relevant cyber security experience within a Security Operations Center

  • Experience in monitoring, research, analysis, and response to alerts

  • Strong knowledge of principles and methods behind investigations from various sources

  • Experience using different detection systems (SIEM, EDR, NIDS, NTA, SOAR?)

  • Experience with Windows and Linux operating systems

  • Knowledge of Python, Perl, PowerShell or equivalent language is a plus

  • Experience working in a fast-pace environment and ability to multi-task

  • Strong verbal/written communication and interpersonal skills

  • Negotiation level of French and English

  • Eager to learn and desire to add management topics to your skill range




Why join us?



1/ Work for a European specialist in cyber security, within a team of experts providing resilient, agile and cutting edge cyber security products & services for high profile customers in key markets.



2/ Get the opportunity to grow your skills and capabilities thanks to our Airbus learning offer: digital solutions, classroom sessions, certified training.... Being part of the Airbus team, you will have access to an evolving career plan adapted to your profile.



3/ Work in a balanced environment: Beyond the many benefits offered to its employees, joining Airbus is also the guarantee of a respectable work-life balance.



Are you looking for a new challenge or a new career opportunity in a rapidly growing company?


Join Airbus CyberSecurity!





This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.


Profil recherché


  • Date de début : nc.
  • Durée : nc.
  • Expérience requise : 5 à 10 ans d'expérience
  • Salaire : nc.
  • Référence : JR10073446
  • Secteur d'activité : Industrialisation, Production
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Airbus Defence and Space
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Airbus Defence and Space