Please apply on line for this vacancy using your eRecruiting profile with your CV attached.
In case you have any further questions, please contact: Employment Operations.
Description of the job :
A vacancy offer as Aero Connectivity Service Operations Manager (f/m) has arisen within Airbus Defence and Space - CIS Secure Communications in Toulouse (Labège). As the successful candidate you will join the Commercial Telecom Operations department (TCSGF)
Fully integrated to Airbus Defence & Space - CIS Business Line, Secure Com design, develops and operates satellite communication services. Aero Connectivity Service Operations Manager main role is to Service Deployment team for the eBrokerage initiative consisting in delivering commercial telecommunication satellite capacity Managed Services to Aircrafts.
Together with the Satcom Solution team, the activity consists in setting up the future aero connectivity solution and services that will deliver High Throughput to A/C. You will be the Airbus Operations lead to implement the service and the bridging phase between the legacy and the target solutions. You will strongly contribute to Airbus connectivity business growth.
This position will require a security clearance or will require being eligible for clearance by the recognized authorities.
Task & accountabilities :
Your main tasks and responsibilities will include:
• Assess the impacts of integrating Aero Connectivity Services into the existing Secure Com Commercial Service Platform organization
• Work in close coordination with Airbus Commercial Customer Services Organization to define how the different parts of the whole Airbus organizations should collaborate and work together
• Identify processes, organization, tools and infrastructures evolutions that will enable to perform levels1 to 3 Customer Care and Monitoring and Control
• Integrate the planned evolution towards ITIL v4 throughout Airbus
This role will involve some travel for business in Europe and as such you must be able to travel accordingly.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.