One year following the launch of HCare, Airbus Helicopters continues to improve its HCare Customer Service offer, providing customers with the highest levels of service and support.
Customer Service is an essential part of Airbus Helicopters offer and represents nearly half of the companys yearly turnover. In the year since its creation, HCare has grown in each of the 5 domains that it covers, with the overriding goal of providing top-notch support for operators around the world.
During the Heli Expo trade show, Airbus Helicopters presents whats new with the companys worldwide range of services:
- Connected Services
- Training & Flight Ops
- Technical publications
In addition, the companys 24/7 follow-the-sun customer service hotline, available 365 days a year anywhere in the world, assists customers whenever and wherever they need it on everything from material or technical support to flight operations assistance.