langue en Malaysia Airlines - 27/03/2014

Anneliza Zainal, Vice President of Customer Care

Anneliza Zainal, Vice President of Customer Care, recalls her determination to stay strong for the families, and how the language barrier did not stop caregivers from sharing compassion and creating bonds with families.

This follows the immense efforts of Malaysia Airlines from the beginning, where caregivers were sent to Beijing to provide support for the families and loved ones of MH370.