AAAE's Melissa Sabatine goes one on one with Liliana Rambo, Director of Parking Services at the Houston Airport System and Chair of the International Parking Institute. Liliana is a parking industry veteran of more than 25 years and began her term as Chair of IPI in 2013. Founded in 1962, IPI is the largest and leading association of parking professionals and the parking industry. Liliana discusses technology and marketing strategies to improve revenue generation, promote sustainability and enhance customer service. Learn more at http://www.parking.org/.