The Covid-19 pandemic has resulted in severe budget cuts for training across almost every business in the aviation sector. As the industry restarts, organizations are looking to ensure that employees are trained on the fundamental technical and operational skills, but also the soft skills needed to adapt to new situations and deliver a winning customer experience.
IATA Training's Director, Stephanie Siouffi explains more about the findings in the report.
Download your own copy!: https://www.iata.org/workforce-skills-report/