Our new best-in-class Business Class products and services will include a redesigned and repositioned priority check-in, enabling seamless airport navigation and greater efficiency and speed. Dedicated business class check-in desks called US Stations will always be open with staff trained to answer any questions in relation to ticketing, and Gold Circle matters. Fast Track security will be available at all U.S. airports and at Dublin and Shannon airports. All parts of the U.S. Customs and Border Protection pre-clearance process are completed at Dublin and Shannon airports in one quick and easy procedure. This facility offers Aer Lingus customers the ability to clear US immigration and customs in Ireland or as we describe it - 'you can arrive before you depart'. Ireland is the only European country to offer these state-of-the-art facilities. The service means that customers travelling to the States via Ireland are seen as domestic arriving passengers, enabling a speedy exit after long haul flights.
A further benefit is use of the Aer Lingus exclusive business lounges in Dublin, London Heathrow, Boston and, from March, Terminal 5 JFK. Business class travellers are also invited to board at their leisure and will be welcomed with champagne, signature cocktails or orange juice.
On arrival in Dublin, business class guests can avail of an exclusive Arrivals Lounge with a dedicated area to shower and steam clothes. Aer Lingus lounge guests also enjoy complimentary Wi-Fi access allowing the customer to stay connected with up to date news and work throughout their visit.