langue fr IATA - 23/07/2019

IATA Training - SGHA SLA and Effective Negotiation Behaviors course

IATA Training's SGHA SLA and Effective Negotiation Behaviors course covers the SGHA section by section, giving you the foundations to write the Annex B and Service Level Agreement (SLA) accurately and effectively. Learn how to enhance cooperation, efficiency and savings in your negotiations through technical training and exercises that replicate todays global marketplace.

Find out more on our website: https://www.iata.org/training-sgha-sla