Your questions, answered looking for information on your booking thats been affected by coronavirus? Watch the video to find out the answers to some of your frequently asked questions.
See all our FAQs here: https://www.tui.co.uk/destinations/info/coronavirus-faqs
1:12 Whats a refund credit?
1:34 Whats a booking incentive?
2:00 What if I cant accept a refund credit?