OSS Product Support Engineer (H/F) (M/F)

Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 83 000 collaborateurs pour un chiffre d'affaires de 19,0 milliards d'euros en 2022, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran s'engage dans des programmes de recherche et développement qui préservent les priorités environnementales de sa feuille de route d'innovation technologique.



Safran est dans le top 30 des meilleurs employeurs mondiaux 2022 selon le magazine Forbes.



Safran Seats est un des leaders mondiaux des sièges d'avions, pour équipages et passagers. 1 million de sièges fabriqués par Safran Seats sont actuellement en service dans les flottes aériennes mondiales.

Mission description

Objective:

This position works closely with the On Site Support (OSS) teams located at Air Framer Final Assembly Lines (FALs) to provide upstream Engineering inputs during the development of new programs. This position is also the primary representative for the OSS and an active contributor to Air Framer DFI and DFMA activity workshops. This position resolves engineering issues that arise after product delivery, through the application of engineering and design principles, including issues related to field service and warranty activities. This position is based in Everett WA with frequent travel to Safran Seats manufacturing sites in France, Great Britian and Texas as well as Air Framer FALs in the Americas.



Authorities:

This position has the authority and control to initiate Design Change requests per Safran Business unit Engineering processes. This position does not MRB authority unless specifically authorized by the certifying Safran entity.



Main Function Responsibilities



A) Interfaces directly with the customer and aircraft manufacturer, manufacturing and engineers to assist with engineering problems in all aspects of Aircraft FAL support.

B) Reviews structural sub-assemblies and applicable drawings to assure conformance to requirements as required for installation and aircraft delivery issues

C) Acts as the primary interface during Air Framer collaborative DFI and DFMA activities. May participate in additional program milestone meetings as needed.

D) Provides an engineering and manufacturing engineering perspective to all assigned Product Support Requests

E) Suggests design changes as needed, and communicates with other engineering groups (e.g. project engineers, certification engineers, etc.) to ensure proper compliance with regulatory, airframe, and Safran Seats procedural requirements.

F) Completes necessary administrative tasks as required.

G) Contributes to the technical topics of the Lessons Learned Database

H) Performs other duties as assigned.