langue en Finnair - 02/12/2013

How Finnair informs customers during the possible strike

Antti Miettinen, Director, Communications, answers questions regarding how Finnair handles the communication to customers during the possible strike:

- How does Finnair inform customers in the possible strike situation'
- When do I get to know if my flight is cancelled'
- When do I get to know if my flight will be operated in a few days'
- What would you like to say to finnair customers'