Service Engineer (m/w/d) (H/F)

Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 83 000 collaborateurs pour un chiffre d'affaires de 19,0 milliards d'euros en 2022, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran s'engage dans des programmes de recherche et développement qui préservent les priorités environnementales de sa feuille de route d'innovation technologique.



Safran est dans le top 30 des meilleurs employeurs mondiaux 2022 selon le magazine Forbes.



Safran Engineering Services offre des services en ingénierie de haute technologie dans les domaines de l'aéronautique, de l'énergie et du transport terrestre. Avec 30 ans d'expérience, la société s'appuie sur 3 000 ingénieurs répartis dans 9 pays à travers le monde.

Mission description

Based in SAFRAN Landing System (LS) Hamburg office, a satellite from SAFRAN LS headquarters in Vélizy-Villacoublay (78), you will report to SAFRAN LS Field Service Engineers Manager and will intervene on Airbus Final Assembly Lines (FAL) in Hamburg.



Acting as SAFRAN LS Service Engineer on Customer FAL, you will plan, coordinate and, to a certain extent, realise the corrective actions required to ensure conformity and airworthiness of the SAFRAN LS supplies delivered to the FAL, within the planning constraints imposed by the customer. This activity might be handled with support from other Field Service Engineers as deemed necessary.



Most of the interventions to be carried out will answer the following types of needs :

- Embodiment of design modifications and/or specific upgrades as required by the customer to reflect the latest design evolutions

- Correction of any defect or damage reported by the customer on the equipment subsequent to its delivery to the FAL

- Any other customer request requiring intervention of a Service Engineer at FAL.



Accordingly, the main missions you will have under your responsibility are the following :

- Organise and monitor the logistic aspects on site so as to ensure continued activity at FAL

o Define, monitor, receipt the needs of spare parts and consumables

o Analysis and return to OEM of components removed from A/C (“used”)



- Record all traceability information required within SAFRAN LS internal information system (such as Electronic Folio Manager, Customer Request Management Tool) and in the customer information system as required ;

- Ensure regular and complete reporting to SAFRAN LS FAL Manager and FAL Quality about:

o Interventions completed

o weak signal reports

o customer feedback

o difficulties anticipated

o planning and resources anticipation