Services Manager/Head of Service
Salary: Highly attractive remuneration and package commensurate with experience likely to reach £65,000 (Please discuss your expectations with Alliance Consulting should they be slightly higher)
Service Manager/Head of Service (Capital Equipment)
We are a rapidly growing manufacturer of sophisticated capital equipment sold globally to a diverse range of customers. We are now recruiting for an inspirational Service Manager who will manage a team of Service Engineers as well as internal Technical Support staff. The Service Manager will have full accountability for the management and development of this Service Team who in turn provide global support for customer installations and commissioning. Key internal stakeholder liaison points include Project Managers, Quality and Operations to ensure the smooth introduction of new products into the field and that deliverables are completed on.
We invite applications from suitably qualified Service Managers/Technical Service Support Managers with demonstrable experience having carried out a similar role. As a Service Manager with a previous background working in a senior customer support role for a Global Engineering business, you will have the ability to resolve complex customer issues, deliver unrivalled customer service and co-ordinate different support functions i.e. both internal technical support teams as well as external Engineers.
When applying for this role, please indicate your current salary (plus benefits package), minimum salary required, notice period and your reasons for wishing to move from your current company. Alliance Consulting is acting as an employment agency in this respect. Alliance Consulting specialise in the placement of engineers throughout the UK. By sending us your CV you are explicitly consenting to our processing of your personal data on a computer database and/or in manual files for the purpose of evaluating your application for employment. This processing will be carried out in accordance with the UK Data Protection Act 1998. By applying for this role you hereby consent to us submitting your CV to our client. If you do not wish your CV to be sent to our client then you must clearly state this to us. Equally, if there are any companies that you do not wish your CV to be sent to (for whatever reason), then please let us know of this when you apply.